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Shipping & Returns

We are purely a webshop! Our professional logistics partners guarantee the fastest possible, cheap and secure dispatch of your goods. 

  • Starting from a gross product value of EUR 199, - € we ship free of charge to Austria * bulky goods excepted.
  • Starting from a gross product value of EUR 299, - € we ship free of charge to Germany* bulky goods excepted.

(*) Should you have a right of withdrawal with regard to your order and should you exercise this right after submitting your contract declaration with regard to a part of your order, with the consequence that the purchase price would fall below the threshold value stated by us, we reserve the right to demand that you pay the shipping costs incurred for the remaining part of the order.

You can see the shipping costs that apply to your order in the shopping cart. In distinction to many other stores, you can view the shipping costs in the shopping cart before you place your order, even without being logged in as a customer. Simply select your shipping country from the drop-down list in the shopping cart.

Your goods are always adequately insured against loss and damage in transit. It is important that you complain the damage to the deliverer, if possible, from the outside damage to the packaging is recognizable. If the shipment is taken over by you without reservations, hardly any damage can be reclaimed!

Please bear in mind that we are purely a webshop! At this address you will not find a physical store. It is not possible to pick up your order personally.

Important info for customers in Switzerland:

Parcels to Switzerland are transported by Österreichische Post AG; from our side there are no additional fees for customs clearance, we deliver in accordance to Incoterms DAP, meaning the customer takes care of import customs clearance. Please be sure to keep bank transfers in our favor free of charge. For transactions in CHF our bank charges EUR 10,--